Soheila Shirkani,Ehsan Ghanbari and Saber Maleki
Abstract: The main purpose of this study is to assess the relationship between infrastructures of knowledge management, knowledge process capability, creative organizational learning and organizational performance in petrochemical company of Mehr. Data analysis has been conducted through regression. At organizational level, knowledge management is along with several interests such as promotion of performance of the company through efficiency, productivity, quality and innovation. Those organizations that have high level in field of knowledge management are able to respond the rapid environmental changes and expansion of innovative ideas in products and services improving their performance. Conducted studies in relation with knowledge management have not considered all aspects of knowledge management infrastructures or they have not had a comprehensive view in this field. Companies can manage their performances’ promotion through targeting, recognizing, defining of criteria and evaluation of continuous performance. Knowledge has been considered as the long-term key source for companies and its management is a necessity to access to success. Among variables of knowledge management (KM) infrastructures, the relationship between variables of trust, learning culture, decentralization, top management support, promotion and information technology (IT) support and Knowledge process capability (KPC) was confirmed; on the other hand, the relationship between variables of KPC and creative organizational learning was confirmed. Companies would be able to make logical decisions about important organizational issues relying on knowledge. Finally, the relationship between creative organizational learning and organizational performance in this company was confirmed.
Keywords: Knowledge management, trust, IT support, organizational performance
Volume 1, Issue 1, 2014