Emamgholizadeh, S., Ijazi, M. H., Jafari, A., Akbarpour, S., & Marzooni, V. A. (2017). Customer Service Staff and Its Impact on Satisfaction, Commitment and Maintain Insurance Customers in Mazandaran, Iran. International Academic Journal of Business Management, 4(2), 228-236. https://iaiest.com/iaj/index.php/IAJBM/article/view/IAJBM1710040