MIRANDA, Dayana Duffus; GARCÍA, Roberto Carmelo Pons. Image Management of the hotel: a complementary approach between intangible and tangible resources. International Academic Journal of Business Management, [S. l.], v. 4, n. 1, p. 50–62, 2017. Disponível em: https://iaiest.com/iaj/index.php/IAJBM/article/view/IAJBM1710004. Acesso em: 28 oct. 2026.