Milani, Akbar, and Mansour Kheirgoo. “Performance Appraisal of the Department of Education in Tehran Using the EFQM Excellence Model”. International Academic Journal of Business Management 3, no. 1 (June 30, 2016): 17–26. Accessed October 30, 2026. https://iaiest.com/iaj/index.php/IAJBM/article/view/IAJBM1610003.