Kumari, Patiraj, and Shivani Thapliyal. “Studying the Impact of Organizational Citizenship Behavior on Organizational Effectiveness”. International Academic Journal of Organizational Behavior and Human Resource Management 4, no. 1 (June 30, 2017): 9–21. Accessed November 2, 2026. https://iaiest.com/iaj/index.php/IAJOBHRM/article/view/IAJOBHRM1710002.