The Study of Communicational Channels in the Employees of Non-Industrial Pazargad Company

Abstract

The suitable and effective communications is considered as an important components of management success in the organizations. This research study the effects of communicational channels among the employees of Pazargad Company. 111 employees are selected randomly. The questionnaires are used to collect the data, which has three channels: verbal, written and electronic. The extent of confidence, ease of use, the speed of delivery and effectiveness are analysed by SPSS software and EXCEL. The results indicate that the effectiveness and the delivery speed is caused through verbal channel, ease of use and the extent of confidence through electronic channels. So the managers can cause better communications through these channels.