Representation of a model based on decision support system to rank branches of bank using Promethee method (case study: Saman Bank)

Abstract

The process of assessment of units’ performance and comparison of them has been regarded as a strategic process in the organizations with different units. This process goes true in the banks as the most important symbol of money market and their inevitable effect on economic development of society. Banks can perceive the weaknesses and strengths in each of their branches by ranking their branches and suggest suitable instructions for progress to their managers in each of branches. The present research intends to design a decision support system based on Promethee II method at lower cost and time and higher accuracy despite the quantitative and qualitative indices. This system has been made to rank 10 selected branches of Saman bank. Output of the proposed system is the rank assigned to each branch. Ultimately, analysis of sensitivity has been made to help for managers’ decision making about their indices and weight.