Identification & Explanation of the Cultural Division in Tejarat Bank and Appropriate Design for Eliminating

Abstract

In this study, it has been used three qualifications for reaching the guidance and daily beliefs: Carrying opposed, Identification & Nomination, Communication patterns. For these three qualifications, it has been considered the first view of managers, the important degree of bank strategy to these three items, and in second level, the magnitude degree that the staff paid for them and the last part is the vital degree which the staff thought to be paid by bank strategy. The main target of this survey, is to answer this question, is there a gap between self-help and every day or not? And then, it has been designed a new model for removing it. Therefore, by attention to these limitations and demanding changes , we have put a new questionnaire for two groups of bank senior managers and employees (experts). By analyzing of data, it has shown that the most degree of the gap was about identification and the least of them was about carrying opposed. The degree of the gap for nominations and communication patterns are for these two groups. Keywords: The cultural division, The conduct and integrity, Rewards and Control